What do I need to prepare in advance before the start of the video consultation?

We will need to verify your name and identity at the start of the consultation. Please have your identification card or passport number ready for the verification process. No prescription, referral or medical certificate can be issued to anyone who is not using a real identity or assuming a false identity.

The doctor will need to verify your name and identity at the start of the consultation. Please have your identification card or passport ready for verification of your identity.

(Optional) Medical equipment
The following equipment may be useful to have with you during the General Practitioner video consultation:

1. Thermometer to measure temperature
2. Pentorch or mobile phone with flashlight function to illuminate and provide better visualisation of the body part during the examination
3. Blood pressure machine to check blood pressure and heart rate
4. Glucometer for diabetics to check capillary blood glucose level or hypocount
5. Weighing scale to check weight
6. Any other equipment that you feel would be helpful for the consultation