Skip to main content
DA - Malaysia Help Centre home page
  • Help Centre
  • Submit Enquiry
Get App:
Get App:
  • Help Centre
  • Submit Enquiry
  1. DA - Malaysia
  2. Our Services
  3. Video Consultation

Video Consultation

  • How does a General Practitioner video consultation work?
  • How can the doctor diagnose me through a video consultation?
  • When can I use the video consultation service?
  • Can I choose a healthcare provider?
  • How do I cancel a scheduled appointment?
  • What should I do if I miss my video consultation appointment?
  • What happens if I lose internet connection during my video consultation?
  • What are the medical conditions suitable for video consultation with a General Practitioner?
  • What kind of conditions are NOT suitable for General Practitioner video consultations?
  • What happens if the doctor determines that my condition is unsuitable?
  • What do I need to prepare in advance before the start of the video consultation?
  • Can the doctors on Doctor Anywhere prescribe medication?
  • How do I purchase my medication after the consultation?
  • Can my electronic prescription be used to purchase medication from retail pharmacies?
  • Can I self-collect my medication?
  • What if I fail to collect my medication within 7 days?
  • How do I verify that I have collected my medication from the pharmacy?
  • Can doctors on Doctor Anywhere issue medical certificates?
  • Can I obtain referral letters from doctors on Doctor Anywhere?
  • What should I do if I requested for a video consultation but no doctors are available to attend to me?
  • Is the video consultation recorded?
  • DA Singapore
  • DA Malaysia
  • DA Thailand
  • DA Philippines
Go to DA Malaysia
Privacy Policy | Terms & Conditions
Copyright © 2024 Doctor Anywhere Pte Ltd. All Rights Reserved.